Returns Policy
We adhere to the regulations stipulated under Australian Consumer Law.
Our policy permits exchanges or the issuance of credit notes under the following conditions:
1. The item must be in its original, unworn, undamaged, and unwashed condition.
2. All swing tags and garment tags must remain securely attached to the item.
3. Proof of purchase must be provided for validation.
4. The customer is responsible for covering the return shipping costs, and the item should be sent to the following address: Willocks Surf, 125 - 127 Marine Terrace, Geraldton, Western Australia, 6530.
This policy ensures compliance with Australian Consumer Law while offering our customers the option for exchanges or credit notes under specific conditions.
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